PRIVACY NOTICE
Last updated October 29, 2022
This privacy notice for Weeklio ('Company', 'we', 'us', or 'our',), describes how and why we might collect, store, use, and/or
share ('process') your information when you use
our services ('Services'), such as when you:
- Download and use our mobile application (Weeklio),
or any other application of ours that links to this
privacy notice
- Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns?Reading this privacy notice
will help you understand your privacy rights and choices. If you do
not agree with our policies and practices, please do not use our
Services. If you still have any questions or concerns, please contact
us at julio@getweeklio.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you
can find out more details about any of these topics by clicking the
link following each key point or by using our table of contents
below to find the section you are looking for. You can also click
here to go directly to our table of contents.
What personal information do we process? When you visit,
use, or navigate our Services, we may process personal information depending
on how you interact with Weeklio and the Services, the choices
you make, and the products and features you use. Click
here to learn more.
Do we process any sensitive personal information? We do not process sensitive personal
information.
Do we receive any information from third parties? We do not receive any information
from third parties.
How do we process your information? We process your information
to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent. We process your information
only when we have a valid legal reason to do so. Click
here to learn more.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Click
here
to learn more.
How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal
information. However, no electronic transmission over the internet or information
storage technology can be guaranteed to be 100% secure, so we cannot promise
or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Click
here
to learn more.
What are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have certain rights
regarding your personal information. Click
here to learn more.
How do you exercise your rights? The easiest way to exercise
your rights is by filling out our data subject request form available here, or by contacting us. We will
consider and act upon any request in accordance with applicable data
protection laws.
Want to learn more about what Weeklio does with any information
we collect? Click
here
to review the notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us
when you register on the Services,
express an interest in obtaining information about us or our
products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information
that we collect depends on the context of your interactions with us and
the Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
- contact or authentication data
Sensitive Information. We do not process sensitive
information.
Social Media Login Data.We may provide you with the
option to register with us using your existing social media account
details, like your Facebook, Twitter, or other social media account.
If you choose to register in this way, we will collect the information
described in the section called 'HOW DO WE HANDLE YOUR SOCIAL LOGINS?' below.
Application Data. If you use our application(s), we also
may collect the following information if you choose to provide us with access
or permission:
- Push Notifications. We may request to send you push notifications
regarding your account or certain features of the application(s). If you
wish to opt out from receiving these types of communications, you may turn
them off in your device's settings.
This information is primarily needed to maintain the security and
operation of our application(s), for troubleshooting, and for our
internal analytics and reporting purposes.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to such
personal information.
Information automatically collected
In Short:Some information — such as your Internet Protocol (IP)
address and/or browser and device characteristics — is
collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include
device and usage information, such as your IP address, browser and
device characteristics, operating system, language preferences,
referring URLs, device name, country, location, information about how
and when you use our Services, and other technical information. This
information is primarily needed to maintain the security and operation
of our Services, and for our internal analytics and reporting
purposes.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers automatically
collect when you access or use our Services and which we record in log
files. Depending on how you interact with us, this log data may include
your IP address, device information, browser type, and settings and information
about your activity in the Services(such as the date/time stamps associated with your usage,
pages and files viewed, searches, and other actions you take such as
which features you use), device event information (such as system
activity, error reports (sometimes called 'crash dumps'), and hardware settings).
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short:We process your information to provide, improve, and
administer our Services, communicate with you, for security
and fraud prevention, and to comply with law. We may also
process your information for other purposes with your
consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise
manage user accounts.
We may process your information so you can create and log
in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user.
We may process your information to provide you with the
requested service.
- To respond to user inquiries/offer support to users.
We may process your information to respond to your
inquiries and solve any potential issues you might have with the
requested service.
- To send administrative information to you.We may
process your information to send you details about our products and
services, changes to our terms and policies, and other similar
information.
- To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments,
returns, and exchanges made through the Services.
- To enable user-to-user communications.We may
process your information if you choose to use any of our offerings
that allow for communication with another user.
- To request feedback.We may process your
information when necessary to request feedback and to contact you
about your use of our Services.
- To send you marketing and promotional communications.
We may process the personal information you send to us for
our marketing purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any time.
For more information, see 'WHAT ARE YOUR PRIVACY RIGHTS?' below).
- To protect our Services. We may process your information
as part of our efforts to keep our Services safe and secure, including
fraud monitoring and prevention.
- To identify usage trends. We may process information
about how you use our Services to better understand how they are being
used so we can improve them.
- To save or protect an individual's vital interest. We
may process your information when necessary to save or protect an individual’s
vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short:We only process your personal information
when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable
law, like with your consent, to comply with laws, to provide you with services
to enter into or fulfil our contractual obligations, to protect your
rights, or to fulfil our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to
explain the valid legal bases we rely on in order to process your
personal information. As such, we may rely on the following legal bases
to process your personal information:
- Consent.We may process your information if you have
given us permission (i.e. consent) to
use your personal information for a specific purpose. You can withdraw
your consent at any time. Click
here to learn more.
- Performance of a Contract. We may process your personal
information when we believe it is necessary to fulfil our
contractual obligations to you, including providing our Services or at
your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information
when we believe it is reasonably necessary to achieve our legitimate business
interests and those interests do not outweigh your interests and fundamental
rights and freedoms. For example, we may process your personal information
for some of the purposes described in order to:
- Send users information about special offers and discounts on our
products and services
- Analyse how our Services are used so we can improve them to engage and
retain users
- Diagnose problems and/or prevent fraudulent activities
- Understand how our users use our products and services so we can
improve user experience
- Legal Obligations. We may process your information where
we believe it is necessary for compliance with our legal obligations, such
as to cooperate with a law enforcement body or regulatory agency, exercise
or defend our legal rights, or disclose your information as evidence in
litigation in which we are involved.
- Vital Interests. We may process your information where
we believe it is necessary to protect your vital interests or the vital
interests of a third party, such as situations involving potential threats
to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific
permission (i.e. express consent) to use
your personal information for a specific purpose, or in situations where
your permission can be inferred (i.e.
implied consent). You can withdraw your consent at any time. Click
here to learn more.
In some exceptional cases, we may be legally permitted under applicable
law to process your information without your consent, including, for
example:
- If collection is clearly in the interests of an individual and
consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is
necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating
with next of kin
- If we have reasonable grounds to believe an individual has been, is,
or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would
compromise the availability or the accuracy of the information and the
collection is reasonable for purposes related to investigating a
breach of an agreement or a contravention of the laws of Canada or a
province
- If disclosure is required to comply with a subpoena, warrant, court
order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their
employment, business, or profession and the collection is consistent
with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary
purposes
- If the information is publicly available and is specified by the
regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short:
We may share information in specific situations described in this
section and/or with the following third parties.
We may need to share your
personal information in the following situations:
- Business Transfers. We may share or transfer your
information in connection with, or during negotiations of, any merger,
sale of company assets, financing, or acquisition of all or a portion
of our business to another company.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short:If you choose to register or log in to our Services using a social
media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your
third-party social media account details (like your Facebook or
Twitter logins). Where you choose to do this, we will receive certain
profile information about you from your social media provider. The
profile information we receive may vary depending on the social media
provider concerned, but will often include your name, email address,
friends list, and profile picture, as well as other information you
choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are
described in this privacy notice or that are otherwise made clear to
you on the relevant Services. Please note that we do not control, and
are not responsible for, other uses of your personal information by
your third-party social media provider. We recommend that you review
their privacy notice to understand how they collect, use, and share
your personal information, and how you can set your privacy
preferences on their sites and apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:We keep your information for as long as necessary to fulfil
the purposes outlined in this privacy notice unless otherwise required
by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this privacy notice, unless a
longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will require us keeping your personal
information for longer than the period of time in which users
have an account with us.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because
your personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any further
processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal
information we process. However, despite our safeguards and efforts to
secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so
we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Although we will do
our best to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You should only
access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short:
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18
years of age. By using the Services, you represent that you are at
least 18 or that you are the parent or guardian of such a minor and
consent to such minor dependent’s use of the Services. If we learn
that personal information from users less than 18 years of age has
been collected, we will deactivate the account and take reasonable
measures to promptly delete such data from our records. If you become
aware of any data we may have collected from children under age 18,
please contact us at support@getweeklio.com.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the
European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you
greater access to and control over your personal information. You may review, change, or terminate your account at any
time.
In some regions (like the EEA, UK,
and Canada), you have certain
rights under applicable data protection laws. These may include the
right (i) to request access and obtain a copy of your personal
information, (ii) to request rectification or erasure; (iii) to
restrict the processing of your personal information; and (iv) if
applicable, to data portability. In certain circumstances, you may
also have the right to object to the processing of your personal
information. You can make such a request by contacting us by using the
contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
We will consider and act upon any request in accordance with
applicable data protection laws.
Withdrawing your consent: If we are relying on
your consent to process your personal information, which may be express and/or implied consent
depending on the applicable law, you have the right to withdraw
your consent at any time. You can withdraw your consent at any time by
contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below or updating your preferences.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor,
when applicable law allows, will it affect the processing of your personal information conducted
in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications:You can unsubscribe from our marketing and
promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the
details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
You will then be removed from the marketing lists. However, we may still
communicate with you — for example, to send you service-related messages
that are necessary for the administration and use of your account, to respond
to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in
your account or terminate your account, you can:
- Contact us using the contact information provided.
- Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or
delete your account and information from our active databases. However,
we may retain some information in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our legal
terms and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may
email us at support@getweeklio.com.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ('DNT') feature or setting you can
activate to signal your privacy preference not to have data about your
online browsing activities monitored and collected. At this stage no
uniform technology standard for recognising and implementing DNT signals
has been finalised. As such, we do not currently respond to
DNT browser signals or any other mechanism that automatically
communicates your choice not to be tracked online. If a standard for
online tracking is adopted that we must follow in the future, we will
inform you about that practice in a revised version of this privacy
notice.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short:Yes, if you are a resident of California, you are granted specific
rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the 'Shine The Light' law, permits our users who are California residents
to request and obtain from us, once a year and free of charge, information
about categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of all
third parties with which we shared personal information in the immediately
preceding calendar year. If you are a California resident and would like
to make such a request, please submit your request in writing to us using
the contact information provided below.
If you are under 18 years of age, reside in California, and have a
registered account with Services, you have the right to request
removal of unwanted data that you publicly post on the Services. To
request removal of such data, please contact us using the contact
information provided below and include the email address associated
with your account and a statement that you reside in California. We
will make sure the data is not publicly displayed on the Services, but
please be aware that the data may not be completely or comprehensively
removed from all our systems (e.g. backups,
etc.).
CCPA Privacy Notice
The California Code of Regulations defines a 'resident' as:
(1) every individual who is in the State of California for other than
a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who
is outside the State of California for a temporary or transitory
purpose
All other individuals are defined as 'non-residents'.
If this definition of 'resident' applies to you, we must
adhere to certain rights and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in
the past twelve (12) months:
Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal address,
telephone or mobile contact number, unique personal
identifier, online identifier, Internet Protocol address,
email address, and account name |
NO
|
B. Personal information categories listed in the California
Customer Records statute | Name, contact information, education, employment, employment
history, and financial information |
NO
|
C. Protected classification characteristics under California
or federal law | Gender and date of birth |
NO
|
D. Commercial information | Transaction information, purchase history, financial details,
and payment information |
NO
|
E. Biometric information | Fingerprints and voiceprints |
NO
|
F. Internet or other similar network activity | Browsing history, search history, online behaviour, interest data, and interactions
with our and other websites, applications, systems, and
advertisements |
NO
|
G. Geolocation data | Device location |
NO
|
H. Audio, electronic, visual, thermal, olfactory, or similar
information | Images and audio, video or call recordings created in
connection with our business activities |
NO
|
I. Professional or employment-related information | Business contact details in order to provide you our Services
at a business level or job title, work history, and
professional qualifications if you apply for a job with us |
NO
|
J. Education Information | Student records and directory information |
NO
|
K. Inferences drawn from other personal information | Inferences drawn from any of the collected personal
information listed above to create a profile or summary about,
for example, an individual’s preferences and characteristics |
NO
|
We may also collect other personal information outside of these
categories through instances where you interact with us in person,
online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your
inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices
can be found in this privacy notice.
You may contact us by email at
support@getweeklio.com,
or by referring to the contact details at the bottom of this document.
If you are using an authorised agent to exercise your right to opt out we
may deny a request if the authorised agent does not submit proof
that they have been validly authorised to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider.
Each service provider is a for-profit entity that processes the
information on our behalf.
We may use your personal information for our own business purposes,
such as for undertaking internal research for technological
development and demonstration. This is not considered to be 'selling' of your personal information.
Weeklio
has not disclosed or sold any personal information to third parties
for a business or commercial purpose in the preceding twelve (12)
months. Weeklio will not sell personal information in the future belonging to
website visitors, users, and other consumers.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask
us to delete your personal information, we will respect your request
and delete your personal information, subject to certain exceptions
provided by law, such as (but not limited to) the exercise by another
consumer of his or her right to free speech, our compliance
requirements resulting from a legal obligation, or any processing that
may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell your personal information to third parties;
- the categories of personal information that we sold or disclosed
for a business purpose;
- the categories of third parties to whom the personal information
was sold or disclosed for a business purpose; and
- the business or commercial purpose for collecting or selling
personal information.
In accordance with applicable law, we are not obligated to provide or
delete consumer information that is de-identified in response to a
consumer request or to re-identify individual data to verify a
consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s
Privacy Rights
We will not discriminate against you if you exercise your privacy
rights.
Verification process
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information
in our system. These verification efforts require us to ask you to
provide information so that we can match it with information you have
previously provided us. For instance, depending on the type of request
you submit, we may ask you to provide certain information so that we
can match the information you provide with the information we already
have on file, or we may contact you through a communication method
(e.g. phone or email) that you have
previously provided to us. We may also use other verification methods as
the circumstances dictate.
We will only use personal information provided in your request to
verify your identity or authority to make the request. To the extent
possible, we will avoid requesting additional information from you for
the purposes of verification. However, if we cannot verify your
identity from the information already maintained by us, we may request
that you provide additional information for the purposes of verifying
your identity and for security or fraud-prevention purposes. We will
delete such additionally provided information as soon as we finish
verifying you.
Other privacy rights
- You may object to the processing of your personal information.
- You may request correction of your personal data if it is incorrect
or no longer relevant, or ask to restrict the processing of the
information.
- You can designate an authorised agent to make a request
under the CCPA on your behalf. We may deny a request from an authorised agent that does not submit proof that they have been validly
authorised to act on your behalf in accordance with the CCPA.
- You may request to opt out from future selling of your personal
information to third parties. Upon receiving an opt-out request, we
will act upon the request as soon as feasibly possible, but no later
than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact us
by email at support@getweeklio.com,
or by referring to the contact details at the bottom of this document. If
you have a complaint about how we handle your data, we would like to hear
from you.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short:Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated
version will be indicated by an updated 'Revised' date and the updated version
will be effective as soon as it is accessible. If we make material changes
to this privacy notice, we may notify you either by prominently posting
a notice of such changes or by directly sending you a notification. We
encourage you to review this privacy notice frequently to be informed of
how we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at support@getweeklio.com or by post to:
Weeklio
__________
__________
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
Based on the
applicable laws of your country, you may have the right to
request access to the personal information we collect from
you, change that information, or delete it. To request to review, update,
or delete your personal information, please submit a request form by
clicking
here.